Family by Mackenzie Thorpe The Acorn Gallery

Fast Shipping and Professional Packaging

Our long-standing partnership with UPS FedEx DHL and other international carriers allows us to offer a range of shipping services. Our warehouse personnel are well trained and will be able to pack the goods according to the exact and precise specifications. Your goods will undergo an exhaustive examination before they will be properly packaged prior to being sent out. We ship to thousands of customers each day from multiple countries. This is a sign of our determination to be the largest online retailer on the planet. Warehouses and distribution centers can be located in Europe as well as in the USA.

Note: Orders with more than one item are assigned a processing period in accordance with the item.

Before shipment, all ordered items will be thoroughly inspected. The majority of orders will be sent within 48 hours. The estimated delivery time is between 3-7 days.

Returns

Due to multiple entities, including the factory and the warehouse, we are unable to completely manage our stock. Stocks are subject to change at any moment. It is possible that you will not receive your order once it's been placed.

Our policy is valid for 30 days. We cannot return or exchange your purchase after 30 days from the date of purchase.

The item should not be used and in its original condition. It must also be in the original package.